Your Tickets, Your Rules,
Our Tools.
Any Questions?

Q. How does FanDragon work alongside our primary ticket vendor(s)?

We don’t want to sell your tickets or disrupt commercial relationship(s) you already have with primary ticket vendors around the sale of tickets. We are an infrastructure partner that enables enhanced customer engagement. Ticket companies can utilize our technology, since we have designed our services to be complementary, not competitive, to their core service.

Q. Do we have to work exclusively with FanDragon?

While our ambition is to deliver every ticket, we recognize that this is not always possible for commercial reasons. Ultimately the more tickets we deliver for you, the more we are able to provide you useful business insights, the full power of our product, and better pricing. 

Q. How do you integrate with the access control at our venue?

If you have your own access control system, we can simply work with your existing barcodes. We can also provide you original barcodes.

Q. Do we need to have an app for FanDragon to work with our tickets?

No. If you don’t have an app, FanDragon can provide a customized white-label app that can be branded to your event, artist, venue, or your brand partner(s). If you do already have an app, we can simply deliver tickets within your existing app.

Q. Do customers need a smartphone to use FanDragon?

Yes. Since the mobile smartphone acts as the key to unlocking the tickets on the blockchain, customers need a smartphone for mobile delivery. Our solution works on IOS and Android platforms.

Q. How much does it cost to use FanDragon?

Similar to typical SaaS providers, we provide a range of fee structures so our partners can choose the option that is best suited for the attributes of their business and event profile.  When a client switches to digital ticket delivery, commercial opportunities are unlocked which will mean that our product is a net profit generator.

Q. What is a blockchain?

At its most basic level, blockchain is an immutable, decentralized ledger system that records transactions and locks them from being altered.

Q. How does blockchain technology relate to tickets?

Event organizers being able to gain control and visibility over the onward distribution of their tickets is a compelling use for blockchain and serves an immediate need in the ticket industry.  By matching public and private keys to tickets and the mobile device of the ticket holder, blockchain technology also enhances security and ensures that digital tickets cannot be counterfeited.

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